Learn about our
Client Experience Service Portal
The NextPhase Client Experience Portal (NPCX) provides our Clients Data Teams with a Self-Service Collaborative Platform for engaging and interacting with the Data Operations function. With an integrated workflow architecture, Data Teams can leverage NPCX to:
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- Fulfill Service Requests associated with Data Pipeline updates and enhancements
- Address Incident Requests to resolve or address problems related to their Data Pipeline Operations
- Get visibility of Data Pipeline Observability notifications and corrective actions taken to handle unplanned changes to Data Freshness, Data Schemas, Data Lineage and Data Distribution
- Track and manage KPI’s that are tailored for your specific business based on personalized thresholds
- Maintain Service Level commitments to business stakeholders
Client Benefits Delivered
We measure client success on the basis
of four key parameters and translate them
into sustainable benefits
Governance
QUALITY
ECONOMICS
SPEED
Getting Started with Data Monetization
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Moving your Data to the Cloud
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Increase Trust and Reliability of your Cloud
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NextPhase
Customer Experience
200+
Client Engagements
300+
Global Resources
400+
Cloud Certifications
Metrics and Client
Benefits Delivered
Let's Get your Project Started!
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