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Providing Service-Led Technology Services to Clients

Service-Led Technology
  • October 31, 2022December 14, 2022
  • admin

For years now the enterprise software market has shifted from a traditional perpetual or term license-based model for software acquisition to a subscription-based service most commonly known as SaaS. Although positioned as flexible, dynamic, and always current,the reality for this model is more beneficial for the software vendor as opposed to the enterprise. Market capitalization valuations and cloud-based rendering have improved the speed and efficiency at which functionality can be delivered to clients. For enterprise, however, how much has really changed? , Technical debt, Balance Sheet burden and Operational challenges around Change Management, still exist albeit in a different form. Our discussion today is to explore additional options that align with SaaS in concept but are primarily services based to help alleviate balance sheet burden and reduce technical debt on your organization. 

The goal is to move from a transactional, product-based relationship with our clients to a value-added servware-based relationship designed to boost efficiencies. For us, it is more about how we partner with our clients than what we provide. Finding a quality data catalog service that suits the individualized needs and challenges of an organization is far more rewarding than simply throwing software at an issue.

The end goal is to advance data management and supportive technology through service-driven solutions, and that is where we at NextPhase excel.

What is Service-Based Technology?

Software is developing at a breakneck speed. Almost every day, there is a newly announced no-code solution, blockchain-based environment, or customizable AR/AI innovations that would have made generations in the past think we are living in a world thousands of years in the future.

The same is happening with data catalog as a service. The end-user demands and expectations are changing rapidly, and boxed software solutions from a few years ago will not offer the bespoke adaptations needed for today’s business and fast-paced market environment.

This calls for more services-led technology solutions where a company like ours provides solutions for clients through a kind of living partnership. This way, we can adapt, scale, and innovate in tandem with the needs of a client. We lead our collaborations through a service offering rather than a product. This allows you to have a responsive team providing the technology you need but outside of your company ecosystem. That way, you can leave the data catalog services to us while focusing on more critical business functions.

We call this type of focus “servware” and continue to innovate and develop robust solutions for clients along every step of our partnerships.

Collaborative Partnerships: Data Catalog as a Service

Think about services-led technology in this way. When you purchase software from a company, it works well for a brief time period until either your supporting systems must update, or you integrate new technology and resources that go beyond the scope of the software. With our collaborative services-led technology, we provide a data catalog as a service that works alongside whatever needs may arise.

Examples of this type of partnership include:

  • Simplifying search and discovery as new data is introduced into your infrastructure stack.
  • Real-time feedback on collections, audit trails, usage metrics, and data flow.
  • Easily adapt to security and compliance issues that change within your industry.
  • Open and close access to users based on the needs of your data and reporting.
  • And so much more!

The point is to provide services that can offer a value proposition in time with your evolving needs. By expediting data democratization across your entire organization, we create a single source for all data that can be easily and quickly updated whenever necessary.

Using services-led technology solutions saves you time and money from trying to develop in-house methods that have to be manually kept. Instead of spending most of your budget on software licenses or hiring expensive skilled resources to maintain your solutions, you get a comprehensive data catalog solution that smoothly integrates with today’s modern data stack.

The Current DCaaS Market

There are many competitors and service providers offering solutions for data catalog software and subscriptions. Each one has its own pros and cons, but none quite fit the specific services-led technology solutions of NextPhase.

Many of the competitive providers on the market do not quite meet the user expectations of applied data valuation or require in-depth knowledge of SQL and modeling languages. In other cases, the metadata solutions are not as expansive to cover the needs of an enterprise-level organization.

With NextPhase, we provide data catalog solutions accessible via any supported browser. Our services-led technology collects real-time, meaningful data from multiple sources with a focus on quality, security, and metadata infrastructure. This way, you can easily find which data elements are needed and meet various audit and compliance reporting standards.

Whether you are a CDO (Chief Data Officer) or business executive seeking new solutions for your company, the value of data insights cannot be understated in today’s data-driven marketplace. You need solutions that go beyond simple collection and interpretation. With services-led technology, you gain an innovative approach to expedite data monetization with improved quality and governance. Instead of being forced to lock into limited feature functionality or labor costs, you get a bespoke solution capable of evolving alongside your organization’s needs.

Having the flexibility to mobilize data monetization programs starts with services-led technology, including our data catalog as a service option. This jumpstarts your initiatives by:

  • Focusing on the goal outcome and attaining optimal ROI.
  • Minimizing the risk of being locked into vendor plans and technology that do not evolve in the long term.
  • Investing in expertise critical to your unique business model.
  • Digitize repeatable manual processes for greater efficiency.

Managed Services Designed for Your Needs

Services-led technology solutions provide managed services to your organization instead of static software or product-based technology. This usually includes multiyear agreements where ROI expectations are discussed and risk or liability mitigation is optimized, so you experience flexible results.

These arrangements allow for better relationships with your unique organization. Instead of trying to fit software to your organization’s needs, the needs define the technology provided and adapt to the changes in your niche, market, and consumer-driven goals. When analytics services, data cataloging, metadata, and bespoke software technology are combined, a new industry disruptive solution is created. With Servware, you will gain a valuable competitive advantage over your market that directly responds to your unique benchmarks, challenges, and needs.

Whether you are developing new self-service data analytic reporting for your customers and shareholders or creating dashboards and KPIs that require bespoke adaptation of company culture, we can help. NextPhase provides a robust data catalog as a service option designed to be service-led. Our team works closely with your needs to uncover valuable processes and efficiencies to boost productivity.

Tomorrow’s industry will be built on service-led technology. As more companies differentiate themselves with ever-evolving tech stacks, it only makes sense that supportive data governance solutions do the same.

Reach out today and schedule a consult with our team at NextPhase and let us walk you through how our services-led technology can help improve your organization’s data. Yesterday’s out-of-the-box software is no longer enough for today’s servware needs. It’s time to evolve!

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